Refund & Return Policy – Looto cart

At Looto cart, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Eligibility for Refunds

You may request a refund or exchange if:

  • You received a damaged, defective, or wrong item

  • The product is not working on arrival

  • The request is made within 3 days of receiving the item

Conditions for Returns

  • Product must be unused and in its original packaging

  • All accessories and manuals must be included

  • Proof of purchase (invoice or order number) is required

Non-Refundable Items

  • Products damaged due to misuse or mishandling

  • Items returned after 3 days of delivery

  • Used earpods/earbuds for hygiene reasons (unless defective)

How to Request a Refund

  1. Contact our support team at [your email/phone]

  2. Share your order number and issue details

  3. We’ll respond within 24-48 hours

  4. If approved, we’ll arrange a pickup or ask you to ship the item back

Refund Process

  • Refunds will be issued via bank transfer or EasyPaisa/JazzCash

  • Processing time: 3–7 business days after item inspection

Need Help?

If you have any questions about your order, feel free to contact us:

  • Faisalabad,Pakistan